Sales Policy

• Please read our policies carefully before ordering. By ordering at My Verti, you automatically accept our sales policies.

Copyright Policy

• The pictures, texts, and other graphic content are for the exclusive use of My Verti.

Means of Payment

• Payments are enabled for debit/credit cards, PayPal, and bank transfers (proof of payment required).

Pricing Policy

• All prices include VAT (IVA).
• Shipping fees are determined according to the weight and delivery area.
• For bulk orders, please contact us.

Manufacturing and Shipping Process

• Once your purchase is registered, we begin the manufacturing process. Our print-on-demand approach allows us to avoid stock and optimize resources. The estimated delivery time is 7 to 10 business days.

Shipping Options

• We ship to Portugal, Spain, and other European Union countries.
• Shipping costs vary depending on weight and destination, which you can review before completing your purchase.

Returns and Refunds

• Returns are only accepted in cases of defective products or damage during shipping.
• Customers must notify us within 14 days of receiving the product.
• To initiate a return, contact us at lisboa@myverti.com with a photo of the product and order number.
• The product must be returned in its complete original packaging to the specified address.
• Only after receiving the returned product will we process the refund.

Personal Data

• Only necessary personal data for legitimate purposes is retained.
• Personal data is used exclusively for processing orders.
• Personal data is protected by an SSL security system.
• Personal data is used in a legal and transparent manner.
• The creation of an account is not mandatory to place an order at My Verti.

Use of Cookies

• This website uses cookies to enhance user experience and analyze traffic.
• Users can manage cookie preferences through browser settings.

Customer’s Responsibility

• The customer is responsible for the accuracy of the entered data.
• Potential additional costs resulting from errors in the entered data are at the expense of the customer.

Laws

• Our policies are covered by Portuguese law.

Contact Information

For any questions regarding privacy, cookies, or returns, contact us at lisboa@myverti.com or via WhatsApp: +351 920 148 055